Sept. 11, 2025
Jesus at the Helm: How One Veteran Steers His Business
"Text now! I'll Respond" From the battlefields of Afghanistan to the forefront of community service, Scott Wood's story is one of transformation, purpose, and unwavering faith. After enlisting in the Navy at just 17 and deploying to Afghanistan as a military canine handler at 19, Scott experienced traumas that continue to shape him today – including the loss of his military dog, Axe, and fellow service members. "I don't think I've coped yet," Scott candidly admits when discussing his milita...
From the battlefields of Afghanistan to the forefront of community service, Scott Wood's story is one of transformation, purpose, and unwavering faith. After enlisting in the Navy at just 17 and deploying to Afghanistan as a military canine handler at 19, Scott experienced traumas that continue to shape him today – including the loss of his military dog, Axe, and fellow service members.
"I don't think I've coped yet," Scott candidly admits when discussing his military experience, offering a powerful glimpse into the ongoing mental health challenges many veterans face long after their service ends. His turning point came when a fellow sailor invited him to church during recovery, where he found the spiritual foundation that would eventually guide both his personal life and business philosophy.
Today, as owner of McCarthy's One Hour Heating and Air Conditioning, Benjamin Franklin Plumbing, and Mr. Sparky Electric, Scott has transformed these businesses into platforms for community service. His "Heroes Plan" offers veterans deeply discounted maintenance services at just $11.11 monthly – a rate symbolizing Veterans Day (11/11) – though he refuses to widely advertise it, preferring it spread through genuine word-of-mouth.
"I'm not doing it for any kind of publicity... it's just genuinely a give back," Scott explains, embodying his adopted philosophy that "if you have the ability, then you have the responsibility." This ethos extends throughout his organization, which recently donated $10,000 to the 50 Mile March Foundation for veteran suicide prevention and collected over 350 toys for another organization through employee initiatives.
Perhaps most striking is Scott's unapologetic integration of faith into his business model, from the cross at his entrance displaying "Be still and know" to his straightforward approach in interviews: "I'm a Jesus-loving guy, and if you don't like it, don't work for me." Rather than limiting his hiring pool, this transparency has attracted like-minded employees committed to service and integrity.
Join us in discovering how one veteran's journey through trauma, faith, and purpose has created ripples of positive change throughout his community, and consider how we might all better serve those who have served us.
https://www.facebook.com/scott.wood.5680
https://www.onehourheatandair.com/omaha/
https://www.benjaminfranklinplumbing.com/
Thank you for listening to The Connection Podcast with Jay Miralles. Please subscribe and share!
WEBSITE
https://www.letsgo321.com
GET IN TOUCH
https://flow.page/jaymiralles
BUY MY BOOK
https://books.by/jaymiralles
PLEASE SUBSCRIBE
https://www.youtube.com/@jaymirallestheconnection
00:00 - Introduction to Scott Wood
01:28 - Military Service and Afghanistan
05:45 - Coping with Military Trauma
09:38 - Finding Faith in Difficult Times
14:06 - Community Giving and Heroes Plan
21:44 - Business Journey and Faith-Based Leadership
31:13 - Partnering with 50 Mile March
WEBVTT
00:00:11.070 --> 00:00:16.696
connecting the dots, connecting his guests to the world, creating more connections.
00:00:16.696 --> 00:00:19.580
Welcome to the connection.
00:00:19.580 --> 00:00:21.103
Meet your host.
00:00:21.103 --> 00:00:21.864
Author, coach.
00:00:21.864 --> 00:00:25.248
Air coach, air Force veteran Jay Morales.
00:00:30.553 --> 00:00:31.693
Thank you for joining the Connection.
00:00:31.693 --> 00:00:41.822
I'm sitting here with Scott Wood again today For the second or third time.
00:00:41.822 --> 00:00:46.709
I mean, we've been hanging out lately at a couple of different events, significant places, but I wanted you to connect with Scott just a little bit deeper.
00:00:46.709 --> 00:00:51.375
Not only is he the owner, proprietor of McCarthy's One Hour Heating and Air Conditioning and Benjamin Franklin.
00:00:51.375 --> 00:00:57.371
I just want to peel back the layers and introduce you to Scott Scott.
00:00:57.371 --> 00:01:01.948
Is there anything you want anyone to know about you outside of what I've read before we start?
00:01:03.490 --> 00:01:07.129
No, I just absolutely love what I do and love taking care of people.
00:01:07.129 --> 00:01:16.893
Giving back to those that have taken care of me for all those years and you know your organization's a great way to be able to reach local grassroots people here in Omaha.
00:01:17.140 --> 00:01:19.908
Absolutely, I want to talk about your service to our country.
00:01:19.908 --> 00:01:22.361
Let's go back that far when we were probably younger kids.
00:01:22.361 --> 00:01:28.073
Right, I know I'm a lot older than you, but take us back to your service time.
00:01:28.073 --> 00:01:30.046
What made you join the military?
00:01:31.140 --> 00:01:33.367
Every male in my family was in the service.
00:01:33.367 --> 00:01:50.126
Every male in my family was in during some sort of time of conflict or war, and it was certainly impressed upon me that joining the military was in my interest growing up, and yeah, I wanted to be like my dad or grandfather, cousins that are all serving.
00:01:50.548 --> 00:01:53.602
Yeah, so what age were you when you enlisted in the Navy?
00:01:54.643 --> 00:01:55.325
17.
00:01:55.325 --> 00:02:04.584
I just graduated high school and went in as a CB, actually originally, and I wanted to do heavy equipment.
00:02:04.584 --> 00:02:10.282
I really wanted to do mastered arms but it was locked down because of the it had to be a five or higher.
00:02:10.282 --> 00:02:17.969
But um nine, 11 happened during my delayed entry program Right, and a recruiter called me and says, hey, you want to switch?
00:02:17.969 --> 00:02:20.240
And I was like, yeah, absolutely yeah.
00:02:20.240 --> 00:02:25.860
And I switched over and went through basic that December Lackland air force base.
00:02:25.860 --> 00:02:26.920
Yeah, and I switched over and went through basic that December Lackland Air Force Base.
00:02:26.920 --> 00:02:32.288
Yeah, I did my master at arms training and from there just started going all over the place.
00:02:34.012 --> 00:02:35.685
Yeah, you were a canine handler.
00:02:36.067 --> 00:02:40.771
Yeah, I did my canine training in Lackland and fell in love with the dogs.
00:02:40.771 --> 00:02:52.008
And Axe was my dog, yeah, and he was a Belgian Shepherdian shepherd and uh, awesome, awesome guy so let's, let's talk about that right just after 9-11.
00:02:52.528 --> 00:02:55.814
This, the nation is highly patriotic.
00:02:55.814 --> 00:03:00.127
And then a couple conflicts, you know overseas.
00:03:00.127 --> 00:03:01.848
Uh, where were you deployed to?
00:03:02.691 --> 00:03:09.491
Started off in Corpus Christi, texas, yeah, and went to Bagram Airfield in Afghanistan.
00:03:09.491 --> 00:03:12.024
I was there for nine months.
00:03:12.365 --> 00:03:12.985
How old were you?
00:03:12.985 --> 00:03:15.591
Young, 19.
00:03:15.591 --> 00:03:16.973
Man, yeah Right.
00:03:16.973 --> 00:03:19.769
First time out of the country, kind of, or not really no.
00:03:20.039 --> 00:03:22.086
I went to Ireland for a school trip.
00:03:22.086 --> 00:03:38.549
I was younger but, yeah, first time on my own, for sure, yeah, yeah, man, scary time Felt like you were just in some weird I don't even hard to explain, like you don't even know how to comprehend everything that's going on.
00:03:38.549 --> 00:03:41.826
Surreal Surreal is a good word Very surreal.
00:03:41.826 --> 00:03:46.068
A lot of moving pieces and you're like standing still in twilight like what's going on?
00:03:46.068 --> 00:03:49.616
Yeah, yeah, and obviously very hot and dry.
00:03:49.616 --> 00:04:02.986
But when stationed over there I was doing search and rescue, um, and I was assigned with different teams to go through and just try to find people and, you know, take them out dead or alive.
00:04:02.986 --> 00:04:09.075
The team that I was associated with they handled a lot of the hands-on portions.
00:04:09.259 --> 00:04:17.029
I dealt more with the dog himself and, you know, had to, you know he'll lead the way.
00:04:17.029 --> 00:04:22.528
You know, if we went through some of the manholes and through the mountains after they're, you know, hit, yeah.
00:04:22.528 --> 00:04:24.072
Yeah, just try to find people.
00:04:24.072 --> 00:04:28.004
That's village to village, you know, looking to see who there was and what information we could find.
00:04:28.319 --> 00:04:32.706
I mean some 19-year-olds today, and I'm not making fun, I'm just comparison contrast.
00:04:32.706 --> 00:04:34.603
You know they're in that.
00:04:34.603 --> 00:04:36.725
What do I do now I'm done with high school?
00:04:36.725 --> 00:04:45.041
I'm going to take a year off and take it easy option for you.
00:04:45.041 --> 00:04:47.232
No, you went straight from high school right into the battlefield, if you would right.
00:04:47.232 --> 00:04:48.255
I'm not trying to over glorify combat experience.
00:04:48.255 --> 00:04:48.516
Yeah, it was.
00:04:48.516 --> 00:04:51.127
You went to a foreign country where it was hostile yeah, it was.
00:04:51.228 --> 00:04:58.129
It was a about a year and a half after I graduated and, like I said, my my father wanted me in the service.
00:04:58.129 --> 00:05:03.886
He was a army guy, he wanted me, he wanted me in the air force, yeah and uh.
00:05:03.886 --> 00:05:05.810
So I pissed him off and joined the Navy.
00:05:05.810 --> 00:05:09.185
Yeah, okay and yeah, that's one way to do it.
00:05:09.185 --> 00:05:13.033
Yeah, it was, yeah, but he showed up at graduation.
00:05:13.033 --> 00:05:13.521
It was fun.
00:05:13.581 --> 00:05:14.884
Well, that's that's all that matters.
00:05:14.884 --> 00:05:25.971
You know, you go through all the pressures and all the things that you, you see overseas and all the, all the action that you see, and I don't care if people serve sandwiches or if they, you know, shot a machine gun.
00:05:25.971 --> 00:05:26.911
It doesn't matter to me.
00:05:26.911 --> 00:05:29.975
What matters to me is the trauma and the pressure.
00:05:29.975 --> 00:05:37.841
Can you describe just not the things, but how you felt when you did see some of the trauma and the pressure?
00:05:37.841 --> 00:05:41.228
You know, how did you cope at 19 years old?
00:05:41.228 --> 00:05:45.413
Or were you coping, or was it just what the heck's going on here?
00:05:45.413 --> 00:05:46.259
Were you repressing?
00:05:46.259 --> 00:05:46.721
Were you?
00:05:48.403 --> 00:05:49.786
I don't think I've coped yet.
00:05:49.786 --> 00:05:59.428
Yeah, just to be honest, I mean speaking at your operation, briefing, briefing, you know one.
00:05:59.428 --> 00:06:12.682
One thing that I I struggled with is talking about my military career it's something that I don't I'm not, I'm proud of, but I'm not joyful of, I guess would be a way to put it.
00:06:12.682 --> 00:06:23.786
But you know, and, and, and mental illness, ptsd comes in all shapes and forms and you know, we we become numb and compartmentalize things that have happened to us.
00:06:24.247 --> 00:06:30.214
Yep, and I've been what I think very successful in locking things up in a box.
00:06:30.214 --> 00:06:32.524
Yeah, and you know it's it.
00:06:32.524 --> 00:06:45.127
This is as much for me as it is for other people, because it's something with my life that I need to just face, you know, but it was, it's hard to explain, I mean, it's just so, just so unreal.
00:06:45.781 --> 00:06:48.641
And I don't want you to explain or justify yourself Like I.
00:06:48.641 --> 00:06:53.872
Just I appreciate you, even sharing the haze about it, right?
00:06:53.872 --> 00:06:58.807
Just, you know just the honesty of, hey, I still need to cope and you're right, we all need to cope.
00:06:58.807 --> 00:07:12.113
So you know, along with that, when someone you know you see in distress right, because we're better to help other people when you see someone else in distress, what is your advice to them?
00:07:12.113 --> 00:07:14.899
Now, not that you'll take it yourself, but what's your advice to them?
00:07:15.480 --> 00:07:17.728
Man, you got to put your pride aside.
00:07:17.728 --> 00:07:26.923
It's not about I'm better than this or I'm better than that, about you know I'm better than this or I'm better than that.
00:07:26.923 --> 00:07:42.721
Situations of life just come into play and you know it is 100% okay to ask for help and it doesn't matter if you're struggling with air conditioning, heating repairs or if you're struggling with trying to cope with trauma that you dealt with 30 years ago, 20 years ago.
00:07:42.721 --> 00:07:52.317
You know the majority of us that have had, you know, a younger upbringing in the military and joined a service at younger age.
00:07:52.317 --> 00:07:54.589
I mean, our brains weren't even fully developed.
00:07:54.750 --> 00:07:55.934
No, that's just it.
00:07:55.934 --> 00:07:57.386
We didn't have a childhood, right?
00:07:57.386 --> 00:08:01.413
No, we didn't have a childhood and we weren't the norm.
00:08:01.413 --> 00:08:02.175
Yeah.
00:08:02.396 --> 00:08:07.793
No, and we're that gray matter between Vietnam and today.
00:08:07.793 --> 00:08:10.057
You know, today we, you know Vietnam days.
00:08:10.057 --> 00:08:15.656
You know nobody cared when they came home, no, and today everything is like oh, mental health, mental health, it's great.
00:08:15.656 --> 00:08:17.410
Yeah, it's a real deal.
00:08:17.410 --> 00:08:22.564
And you know, I never even through the trauma that I dealt with my entire life.
00:08:22.564 --> 00:08:25.413
I never believed in anxiety and depression.
00:08:25.413 --> 00:08:27.291
And yeah, it's a real deal.
00:08:27.291 --> 00:08:29.567
Yeah, and you know it's a dark place.
00:08:29.567 --> 00:08:39.320
And the sooner you come to reality that it's real and that you're not, you know Hulkamania to be able to do.
00:08:39.320 --> 00:08:40.260
You can't do it on your own.
00:08:40.260 --> 00:08:41.845
There's no way.
00:08:41.845 --> 00:08:43.785
And you know, asking for that hand to reach out.
00:08:43.785 --> 00:08:47.227
You know there is no shame in that whatsoever.
00:08:47.227 --> 00:08:48.908
That's something in my opinion.
00:08:48.908 --> 00:08:57.292
It's more prideful to reach out and ask for help for whatever scenario it is, and try to conquer it on your own and end up alone and dark and cold.
00:08:57.712 --> 00:09:14.200
Yeah, I think too often, and even the male role, right, the father figure, if you would, or just it's too overcorrected when they say, oh, be macho about it, or hey, be a man about it, or hey, man up, or you're going to be fine, right.
00:09:14.200 --> 00:09:26.947
I think there's a place and a time for us to be able to look for that help, seek for the help, be accountable to the help, and there's nothing wrong with that, you know.
00:09:26.947 --> 00:09:31.692
But I think, on top of it is even more important is and this is me and I speak for me and I know I probably share it with you you got to have strong faith.
00:09:32.455 --> 00:09:33.275
Man, I tell you what.
00:09:33.275 --> 00:09:39.291
I would not be who I am or where I am, or even sitting here talking to you, if it wasn't, if it wasn't for Jesus Christ.
00:09:39.291 --> 00:09:50.038
You know when, when I started to go through recovery after my injury, and you know, I had no family around me, I had no friends around me.
00:09:50.038 --> 00:09:51.734
My dog was gone, he was, was killed.
00:09:51.734 --> 00:09:55.429
You lost your friends and your dog, yeah, yeah, lots of friends.
00:09:55.429 --> 00:09:58.977
And axe was killed and it was, man, I tell you what.
00:09:58.977 --> 00:10:00.748
There's nothing more lonely than that.
00:10:00.748 --> 00:10:12.528
And you know, I had a lot of decision making to do on my own that that dealt with waking up the next day and opening my eyes, and that was a decision that I really struggled with.
00:10:12.528 --> 00:10:15.025
You, what is my purpose in life?
00:10:15.025 --> 00:10:17.169
Everything I touch just disappears.
00:10:17.169 --> 00:10:24.828
And it was extremely, extremely lost, cold feeling that you, just you, never forget.
00:10:26.211 --> 00:10:32.528
And you know, through that time I, I had some met some different people and invited me to church.
00:10:32.528 --> 00:10:37.333
And during one of my recoveries, a fellow sailor says hey, come to church with me.
00:10:37.333 --> 00:10:38.735
And I'm like for what?
00:10:38.735 --> 00:10:42.500
And, man, that was the best message.
00:10:42.500 --> 00:10:52.014
It was like the pastor spoke to me and nobody else was in that congregation and I found myself walking down to the altar area and asking for him to to to.
00:10:52.014 --> 00:10:53.136
You know, save me.
00:10:53.136 --> 00:10:55.139
And I tell you what I.
00:10:55.139 --> 00:10:57.910
I I am not at all who I am.
00:10:57.910 --> 00:10:58.894
This company is not mine.
00:10:58.894 --> 00:11:07.287
This, this belongs to Jesus and I use it to give back and to promote and help him and glorify him, because that's, that's all we're called to do.
00:11:07.626 --> 00:11:11.133
Uh and I mean that's why my kids were there on that Saturday.
00:11:11.133 --> 00:11:16.251
I want them to see exactly what it is that we do and why it's important to give back and follow what we're called to do.
00:11:16.845 --> 00:11:18.028
Sarah said the same thing.
00:11:18.028 --> 00:11:20.696
You know, when I came up and I thanked you guys, and she goes.
00:11:20.696 --> 00:11:23.374
I just want to let you know, we're just stewards.
00:11:23.374 --> 00:11:24.628
She said we're just stewards.
00:11:24.628 --> 00:11:28.738
You know, and I keep going back to this daughter, abby, she was incredible.
00:11:47.518 --> 00:11:53.886
Hi, my name's Abby Looked me in the eye and everything you know and's it's important for them to see and to be able to give back.
00:11:53.886 --> 00:12:11.735
You know, and they only see a small fraction of it, and you know, I want them to be able to fully understand why our military is important, why our veterans are important, why giving back to community is important, and you know why, why serving a God that we're called to serve is the most important.
00:12:11.755 --> 00:12:19.094
My serving to God, that we're called to serve is the most important, yeah, you know, and that leads into your making an impact in the community.
00:12:19.094 --> 00:12:24.235
You're led by God, you're led by your faith to be a good steward.
00:12:24.235 --> 00:12:31.878
Right, and I want to talk about you know some of the things that you've been involved with, not just the 50 Mile March, but what Heart Heroes was one of them.
00:12:32.138 --> 00:12:32.720
Yeah, yeah.
00:12:32.720 --> 00:12:37.174
We gave back to the Heart Heroes organization for a few years and bags of fun.
00:12:37.696 --> 00:12:39.019
That's a fun, yeah Great.
00:12:39.385 --> 00:12:41.833
And they, they, they partner up very well together.
00:12:41.833 --> 00:12:51.412
Yes, and we may possibly still be doing it again this year, but we collected over 350 toys last year by our own employees.
00:12:54.764 --> 00:13:03.288
So your own employees, because of the culture you have here at McCarthy's One Hour Heating and Benjamin Franklin, the culture you have you, didn't you just said hey, here's what we're doing.
00:13:03.288 --> 00:13:07.298
What were you surprised by the response of 350 toys?
00:13:08.144 --> 00:13:10.851
Very very, that's a lot of toys.
00:13:11.092 --> 00:13:12.937
Yeah, last year was the second year we had done it.
00:13:12.937 --> 00:13:18.357
The first year we did just over 200 and they had this own internal contest that they were doing.
00:13:18.357 --> 00:13:24.015
We weren't doing any kind of promotion of, hey, most donations you know gets to at that time.
00:13:24.015 --> 00:13:32.477
We didn't do any of that, right, and we have a staff just full of open hearts and arms and wanting to be able to take care of it.
00:13:32.477 --> 00:13:37.746
I love it when they call me and say, hey, you know I'm at this customer's house and you know they're just in a tough, you know a tough spot.
00:13:37.746 --> 00:13:38.951
You know we need to be able to help them out.
00:13:38.951 --> 00:13:40.315
I'm like, okay, what is it going to take?
00:13:40.315 --> 00:13:49.595
Typically, we do it, one of the reasons you know why I think we've been nominated and selected as the net servitive franchise of the year or Sarpy County Business of the Year.
00:13:50.216 --> 00:13:51.998
Well, yeah, congratulations again on that.
00:13:51.998 --> 00:13:53.019
I was at your table.
00:13:53.019 --> 00:13:55.201
Yes, man, that was so cool.
00:13:55.201 --> 00:13:56.582
I was like I'm among the cool.
00:13:56.582 --> 00:13:59.849
But again you glorify Jesus Christ on stage, man.
00:13:59.908 --> 00:14:07.089
You've got to and you know I am able to do what I can because of him and I want to make sure that he gets full credit for that.
00:14:07.089 --> 00:14:14.801
And you know we we're not perfect, we're going to struggle, but you know, if we all strive to do the best we can, then that's all that matters.
00:14:14.801 --> 00:14:18.936
And you know that's why one of our core values here is own it.
00:14:19.376 --> 00:14:19.517
Yeah.
00:14:19.664 --> 00:14:21.650
You know you have your honor, your respect, integrity.
00:14:21.691 --> 00:14:22.211
But own it.
00:14:22.533 --> 00:14:23.856
Yeah, own the scenario.
00:14:23.856 --> 00:14:26.291
It doesn't matter what you've done or what's happened.
00:14:26.291 --> 00:14:29.217
What the customer wants, own that customer.
00:14:38.485 --> 00:14:40.673
Yeah, I've experienced that you guys have stepped up and said, hey, you know what, we were there, I'll own it.
00:14:40.673 --> 00:14:41.315
Tell us what we need to do.
00:14:41.315 --> 00:14:43.160
But you know, talk about outside of, you know the, the culture and the giving that you have.
00:14:43.160 --> 00:14:47.613
Talk about the service that you provide for veterans period, veteran families in there.
00:14:47.613 --> 00:14:48.214
Yeah, tell me.
00:14:48.634 --> 00:14:52.811
Yeah, so obviously we have the McCarthy's one hour heating and air and the Benjamin Franklin plumbing.
00:14:52.811 --> 00:14:54.936
Yeah, mr Sparky electric is also here.
00:14:55.076 --> 00:14:55.998
Okay, yes, yes.
00:14:56.404 --> 00:15:01.735
And we have our our heart hero excuse me, not our heart hero, but our our hero's plan.
00:15:01.735 --> 00:15:03.745
Hero's plan, yes, yes and yeah.
00:15:03.745 --> 00:15:18.408
So free maintenance services for the furnace, air conditioning, plumbing, water heater, flushes, they do the electrical panel and all the electronics or the electrical outlets and light fixtures, and it's, it's free, it's our way to give back to our veterans the same thing.
00:15:18.408 --> 00:15:21.375
And, yeah, we, we do the the free promotion.
00:15:21.375 --> 00:15:22.738
We've been doing it for a while.
00:15:23.306 --> 00:15:34.119
We started doing it where we do 11, 11 as a monthly payment yep, yep, that's right and so we we do continue to do that, we we offer it free to those veterans that reach out to us through the 50 mile march.
00:15:34.225 --> 00:15:45.100
So we can help keep us connected together Absolutely, and it's just a great way to give all, whatever we can to people that have provided all they have to us.
00:15:45.100 --> 00:15:52.458
And you know, no company, no state, no municipality is going to be able to do the services that we wish and hope for.
00:15:52.458 --> 00:16:09.235
Politics, and you know they talk about what they want to do, and it's the one thing that really attracted me to you is you know, it's not red, we're not blue, we're red, white and blue, and we're going to walk right down the middle and I don't care what side of the aisle you're on, you serve our country, we're going to serve you, and that's all that matters.
00:16:17.445 --> 00:16:22.702
Absolutely, and we reiterate that, over and over being on a solid foundation you know the 50 mile march we want to make sure that we build solid and slow, right, I know we have a solid foundation In your eyes.
00:16:22.702 --> 00:16:24.607
Outside of that, what else attracted you?
00:16:24.607 --> 00:16:32.491
You heard about it about a year ago, right, and it took us a while to get here, because sometimes we just learn a little bit, a little bit more.
00:16:32.491 --> 00:16:34.856
Why the 50 Mile March Foundation for you?
00:16:34.856 --> 00:16:35.839
What resonates?
00:16:58.890 --> 00:17:08.575
Just the camaraderie of your contractors, your sponsors, the in-depth roots that you dig into the community, hearing your testimony and the testimony of others, yeah, truly need help.
00:17:08.575 --> 00:17:10.355
And it's like the story I told you.
00:17:10.355 --> 00:17:19.420
You know about that soldier over there and you know if, if he had the opportunity to have somebody to reach out, you know, like your organization, maybe he'd be here today.
00:17:19.660 --> 00:17:27.663
You know without going in depth, you basically this today wasn't even going to happen between you and I know Cause we cause.
00:17:27.663 --> 00:17:28.224
I said hey it.
00:17:28.224 --> 00:17:29.107
I said hey, is tomorrow better.
00:17:29.107 --> 00:17:32.035
Yeah, you're like, well, you know today's better.
00:17:32.035 --> 00:17:33.417
I'll go till 3.30.
00:17:33.417 --> 00:17:35.172
I said, okay, I'll try to be there by 2.
00:17:35.172 --> 00:17:37.269
And then you shared the story.
00:17:38.073 --> 00:17:49.605
Yeah, one of our plumbers went to a customer's house and she was in a real tough spot emotionally and really kind of just laid her emotions on his shoulders and he was really touched.
00:17:50.185 --> 00:18:06.334
And come to find out yesterday was the anniversary of her son's suicide, who struggled severely with PTSD from his time in Desert Storm, and she had a significant amount of his stuff that she just couldn't stand to see anymore and was going to throw it away and I said there's no way.
00:18:06.334 --> 00:18:11.855
So we wanted to try to help her and connect her with people that she can maybe do.
00:18:11.855 --> 00:18:14.637
Some donations of this uniforms, medals, pictures.
00:18:15.417 --> 00:18:16.337
She was going to throw it away.
00:18:16.337 --> 00:18:17.219
She was going to throw it away.
00:18:17.219 --> 00:18:22.080
I don't want to bring it on camera, but it's sitting right over here off camera, and this happened just yesterday.
00:18:22.101 --> 00:18:22.740
Just yesterday.
00:18:22.740 --> 00:18:26.563
Like I said, you know, there is no coincidence in my mind.
00:18:26.563 --> 00:18:37.893
I mean, everything happened for a reason and, yeah, you know, I believe strongly in my faith that that it's a realistic example today that we still deal with.
00:18:37.893 --> 00:18:49.510
You know that our parents, our grandparents, our aunts, our uncles, you know, taking your life because you feel like it's too much to handle, it is not worth it, oh, it is not worth it.
00:18:49.510 --> 00:18:51.999
The air that we breathe, breathe is is more than enough.
00:18:51.999 --> 00:18:58.134
The, the, the life that that God provides us is yes, you just you can't put words to that.
00:18:58.134 --> 00:19:12.249
And hearing these stories, man, it breaks my heart and it just is a good reminder of where I was and what keeps me motivated and that's probably a good thing to say why you guys is is you never forget who you are and where you come from.
00:19:12.249 --> 00:19:20.891
You know you can do real estate, you can do contractor services, you can do whatever, but we're all in the people serving business, and our own people need the most help.
00:19:21.952 --> 00:19:35.854
I think we sometimes lose sight of that when it comes to profit and growth and scaling and betterment and improvement and cycle and all those things, and stock prices and margin, all those things you know feed into the beast.
00:19:35.854 --> 00:19:53.219
But if we pull back and we sit down and we say, okay, you know, we're giving because we can, not because we're giving because we can, and I think one of my friends, van Diep, said, if you have the ability, then you have the responsibility.
00:19:53.219 --> 00:20:01.480
I mean, think about that for a second right, because sometimes the highest skill is ability or availability.
00:20:01.480 --> 00:20:13.227
I should say the highest ability is availability and if you have the ability, you have the responsibility and, and you know, we're all in this together.
00:20:13.507 --> 00:20:13.728
Yeah.
00:20:13.969 --> 00:20:21.590
You know, it doesn't matter what color you are or what nationality or your belief, it doesn't matter, right, and you know we, we all come here with nothing.
00:20:21.590 --> 00:20:21.647
We're going.
00:20:21.647 --> 00:20:22.343
It doesn't matter, right, and you know we, we all come here with nothing.
00:20:22.343 --> 00:20:23.404
We're going to leave with nothing.
00:20:23.404 --> 00:20:32.141
Yep, you know, it would just be nice to have some sort of fellowship along the way, and and and that's, and, that's what you know, that's what we're all about, and same with you.
00:20:32.381 --> 00:20:33.201
That's, that's what I love.
00:20:33.201 --> 00:20:34.522
I love the fellowship part.
00:20:34.522 --> 00:20:42.430
So, Scott, you know, let's talk about what you want most for the people you come in contact with.
00:20:42.430 --> 00:21:03.161
Right, because you've got your employees, you've got your family yeah, your lovely family, by the way, and Sarah's so kind, she's my rock head or when she said we're just stewards, jay, like it was, like just matter of fact, you know what I mean?
00:21:03.161 --> 00:21:05.488
It wasn't, it wasn't rehearsed anyway.
00:00:11.070 --> 00:00:16.696
00:00:16.696 --> 00:00:19.580
00:00:19.580 --> 00:00:21.103
00:00:21.103 --> 00:00:21.864
00:00:21.864 --> 00:00:25.248
00:00:30.553 --> 00:00:31.693
00:00:31.693 --> 00:00:41.822
00:00:41.822 --> 00:00:46.709
00:00:46.709 --> 00:00:51.375
00:00:51.375 --> 00:00:57.371
00:00:57.371 --> 00:01:01.948
00:01:03.490 --> 00:01:07.129
00:01:07.129 --> 00:01:16.893
00:01:17.140 --> 00:01:19.908
00:01:19.908 --> 00:01:22.361
00:01:22.361 --> 00:01:28.073
00:01:28.073 --> 00:01:30.046
00:01:31.140 --> 00:01:33.367
00:01:33.367 --> 00:01:50.126
00:01:50.548 --> 00:01:53.602
00:01:54.643 --> 00:01:55.325
00:01:55.325 --> 00:02:04.584
00:02:04.584 --> 00:02:10.282
00:02:10.282 --> 00:02:17.969
00:02:17.969 --> 00:02:20.240
00:02:20.240 --> 00:02:25.860
00:02:25.860 --> 00:02:26.920
00:02:26.920 --> 00:02:32.288
00:02:34.012 --> 00:02:35.685
00:02:36.067 --> 00:02:40.771
00:02:40.771 --> 00:02:52.008
00:02:52.528 --> 00:02:55.814
00:02:55.814 --> 00:03:00.127
00:03:00.127 --> 00:03:01.848
00:03:02.691 --> 00:03:09.491
00:03:09.491 --> 00:03:12.024
00:03:12.365 --> 00:03:12.985
00:03:12.985 --> 00:03:15.591
00:03:15.591 --> 00:03:16.973
00:03:16.973 --> 00:03:19.769
00:03:20.039 --> 00:03:22.086
00:03:22.086 --> 00:03:38.549
00:03:38.549 --> 00:03:41.826
00:03:41.826 --> 00:03:46.068
00:03:46.068 --> 00:03:49.616
00:03:49.616 --> 00:04:02.986
00:04:02.986 --> 00:04:09.075
00:04:09.259 --> 00:04:17.029
00:04:17.029 --> 00:04:22.528
00:04:22.528 --> 00:04:24.072
00:04:24.072 --> 00:04:28.004
00:04:28.319 --> 00:04:32.706
00:04:32.706 --> 00:04:34.603
00:04:34.603 --> 00:04:36.725
00:04:36.725 --> 00:04:45.041
00:04:45.041 --> 00:04:47.232
00:04:47.232 --> 00:04:48.255
00:04:48.255 --> 00:04:48.516
00:04:48.516 --> 00:04:51.127
00:04:51.228 --> 00:04:58.129
00:04:58.129 --> 00:05:03.886
00:05:03.886 --> 00:05:05.810
00:05:05.810 --> 00:05:09.185
00:05:09.185 --> 00:05:13.033
00:05:13.033 --> 00:05:13.521
00:05:13.581 --> 00:05:14.884
00:05:14.884 --> 00:05:25.971
00:05:25.971 --> 00:05:26.911
00:05:26.911 --> 00:05:29.975
00:05:29.975 --> 00:05:37.841
00:05:37.841 --> 00:05:41.228
00:05:41.228 --> 00:05:45.413
00:05:45.413 --> 00:05:46.259
00:05:46.259 --> 00:05:46.721
00:05:48.403 --> 00:05:49.786
00:05:49.786 --> 00:05:59.428
00:05:59.428 --> 00:06:12.682
00:06:12.682 --> 00:06:23.786
00:06:24.247 --> 00:06:30.214
00:06:30.214 --> 00:06:32.524
00:06:32.524 --> 00:06:45.127
00:06:45.781 --> 00:06:48.641
00:06:48.641 --> 00:06:53.872
00:06:53.872 --> 00:06:58.807
00:06:58.807 --> 00:07:12.113
00:07:12.113 --> 00:07:14.899
00:07:15.480 --> 00:07:17.728
00:07:17.728 --> 00:07:26.923
00:07:26.923 --> 00:07:42.721
00:07:42.721 --> 00:07:52.317
00:07:52.317 --> 00:07:54.589
00:07:54.750 --> 00:07:55.934
00:07:55.934 --> 00:07:57.386
00:07:57.386 --> 00:08:01.413
00:08:01.413 --> 00:08:02.175
00:08:02.396 --> 00:08:07.793
00:08:07.793 --> 00:08:10.057
00:08:10.057 --> 00:08:15.656
00:08:15.656 --> 00:08:17.410
00:08:17.410 --> 00:08:22.564
00:08:22.564 --> 00:08:25.413
00:08:25.413 --> 00:08:27.291
00:08:27.291 --> 00:08:29.567
00:08:29.567 --> 00:08:39.320
00:08:39.320 --> 00:08:40.260
00:08:40.260 --> 00:08:41.845
00:08:41.845 --> 00:08:43.785
00:08:43.785 --> 00:08:47.227
00:08:47.227 --> 00:08:48.908
00:08:48.908 --> 00:08:57.292
00:08:57.712 --> 00:09:14.200
00:09:14.200 --> 00:09:26.947
00:09:26.947 --> 00:09:31.692
00:09:32.455 --> 00:09:33.275
00:09:33.275 --> 00:09:39.291
00:09:39.291 --> 00:09:50.038
00:09:50.038 --> 00:09:51.734
00:09:51.734 --> 00:09:55.429
00:09:55.429 --> 00:09:58.977
00:09:58.977 --> 00:10:00.748
00:10:00.748 --> 00:10:12.528
00:10:12.528 --> 00:10:15.025
00:10:15.025 --> 00:10:17.169
00:10:17.169 --> 00:10:24.828
00:10:26.211 --> 00:10:32.528
00:10:32.528 --> 00:10:37.333
00:10:37.333 --> 00:10:38.735
00:10:38.735 --> 00:10:42.500
00:10:42.500 --> 00:10:52.014
00:10:52.014 --> 00:10:53.136
00:10:53.136 --> 00:10:55.139
00:10:55.139 --> 00:10:57.910
00:10:57.910 --> 00:10:58.894
00:10:58.894 --> 00:11:07.287
00:11:07.626 --> 00:11:11.133
00:11:11.133 --> 00:11:16.251
00:11:16.845 --> 00:11:18.028
00:11:18.028 --> 00:11:20.696
00:11:20.696 --> 00:11:23.374
00:11:23.374 --> 00:11:24.628
00:11:24.628 --> 00:11:28.738
00:11:47.518 --> 00:11:53.886
00:11:53.886 --> 00:12:11.735
00:12:11.755 --> 00:12:19.094
00:12:19.094 --> 00:12:24.235
00:12:24.235 --> 00:12:31.878
00:12:32.138 --> 00:12:32.720
00:12:32.720 --> 00:12:37.174
00:12:37.696 --> 00:12:39.019
00:12:39.385 --> 00:12:41.833
00:12:41.833 --> 00:12:51.412
00:12:54.764 --> 00:13:03.288
00:13:03.288 --> 00:13:07.298
00:13:08.144 --> 00:13:10.851
00:13:11.092 --> 00:13:12.937
00:13:12.937 --> 00:13:18.357
00:13:18.357 --> 00:13:24.015
00:13:24.015 --> 00:13:32.477
00:13:32.477 --> 00:13:37.746
00:13:37.746 --> 00:13:38.951
00:13:38.951 --> 00:13:40.315
00:13:40.315 --> 00:13:49.595
00:13:50.216 --> 00:13:51.998
00:13:51.998 --> 00:13:53.019
00:13:53.019 --> 00:13:55.201
00:13:55.201 --> 00:13:56.582
00:13:56.582 --> 00:13:59.849
00:13:59.908 --> 00:14:07.089
00:14:07.089 --> 00:14:14.801
00:14:14.801 --> 00:14:18.936
00:14:19.376 --> 00:14:19.517
00:14:19.664 --> 00:14:21.650
00:14:21.691 --> 00:14:22.211
00:14:22.533 --> 00:14:23.856
00:14:23.856 --> 00:14:26.291
00:14:26.291 --> 00:14:29.217
00:14:38.485 --> 00:14:40.673
00:14:40.673 --> 00:14:41.315
00:14:41.315 --> 00:14:43.160
00:14:43.160 --> 00:14:47.613
00:14:47.613 --> 00:14:48.214
00:14:48.634 --> 00:14:52.811
00:14:52.811 --> 00:14:54.936
00:14:55.076 --> 00:14:55.998
00:14:56.404 --> 00:15:01.735
00:15:01.735 --> 00:15:03.745
00:15:03.745 --> 00:15:18.408
00:15:18.408 --> 00:15:21.375
00:15:21.375 --> 00:15:22.738
00:15:23.306 --> 00:15:34.119
00:15:34.225 --> 00:15:45.100
00:15:45.100 --> 00:15:52.458
00:15:52.458 --> 00:16:09.235
00:16:17.445 --> 00:16:22.702
00:16:22.702 --> 00:16:24.607
00:16:24.607 --> 00:16:32.491
00:16:32.491 --> 00:16:34.856
00:16:34.856 --> 00:16:35.839
00:16:58.890 --> 00:17:08.575
00:17:08.575 --> 00:17:10.355
00:17:10.355 --> 00:17:19.420
00:17:19.660 --> 00:17:27.663
00:17:27.663 --> 00:17:28.224
00:17:28.224 --> 00:17:29.107
00:17:29.107 --> 00:17:32.035
00:17:32.035 --> 00:17:33.417
00:17:33.417 --> 00:17:35.172
00:17:35.172 --> 00:17:37.269
00:17:38.073 --> 00:17:49.605
00:17:50.185 --> 00:18:06.334
00:18:06.334 --> 00:18:11.855
00:18:11.855 --> 00:18:14.637
00:18:15.417 --> 00:18:16.337
00:18:16.337 --> 00:18:17.219
00:18:17.219 --> 00:18:22.080
00:18:22.101 --> 00:18:22.740
00:18:22.740 --> 00:18:26.563
00:18:26.563 --> 00:18:37.893
00:18:37.893 --> 00:18:49.510
00:18:49.510 --> 00:18:51.999
00:18:51.999 --> 00:18:58.134
00:18:58.134 --> 00:19:12.249
00:19:12.249 --> 00:19:20.891
00:19:21.952 --> 00:19:35.854
00:19:35.854 --> 00:19:53.219
00:19:53.219 --> 00:20:01.480
00:20:01.480 --> 00:20:13.227
00:20:13.507 --> 00:20:13.728
00:20:13.969 --> 00:20:21.590
00:20:21.590 --> 00:20:21.647
00:20:21.647 --> 00:20:22.343
00:20:22.343 --> 00:20:23.404
00:20:23.404 --> 00:20:32.141
00:20:32.381 --> 00:20:33.201
00:20:33.201 --> 00:20:34.522
00:20:34.522 --> 00:20:42.430
00:20:42.430 --> 00:21:03.161
00:21:03.161 --> 00:21:05.488